We aim to enable you to maximise your holiday from the very first moment of arrival at the finca..

 

 Our wonderful property manager, Mahel, has worked with us for 16 years, and  knows the finca inside out. Mahel speaks fluent Spanish, French (her mother-tongue), German and English.  She will meet you at the finca, supply a set of keys, show you around, and answer any questions you may have. 

 Any problems experienced inside the finca, the pool, or the gardens of the property should be directed to Mahel who will endeavour to resolve any issues as soon as possible. 

 

Mahel is happy to be on call for any needs you may have during the course of your holiday, whether in the finca, or outside e.g. for translation services in the event of medical emergency, police contact etc. Please text Mahel (number provided on arrival) to contact her, and she will call you back as soon as she can. 

An electronic arrival pack for the finca is forwarded to the lead guest on receipt of full payment of the rental charges.  This includes a Handbook for the finca, and is intended to provide detailed information about the property to enable you to prepare ahead for your holiday, and settle in quickly at the finca in order to relax at the earliest opportunity. 

Mahel is happy to buy starter provisions ahead of guests' arrival.  A list is included in the arrival pack, and may be forwarded to the owner at least 5 days ahead of your holiday.  Payment for the receipted cost of the groceries should be made in cash, directly to Mahel, on arrival. 

Additional cleaning and/or changes of linen are available, at cost, on request.  Please contact the owner to book ahead of your holiday, or speak to Mahel on arrival for last minute availability.

Our Guest Arrival Pack includes:

  • Arrival instructions to contact Property Manager to meet you at the finca. 
  • Directions in English for self-drive to the finca
  • Directions in Spanish to give to a taxi driver
  • The Finca Handbook
  • Electricity consumption meter record form (please see electricity charge information under Availability and Charges
  • Arrival Groceries Shopping List 

 

 Additional cleaning and changes of linen are available, at cost, on request.  Please contact the owner to book ahead of your holiday, or speak to Mahel on arrival for last minute availability.